Buyer Terms & Conditions

To purchase products on our platform, you must:

• Register for a buyer account with accurate business information
• Be authorized to represent the business you register
• Maintain the confidentiality of your account credentials
• Complete our verification process
• Accept liability for all activities under your account

We reserve the right to suspend or terminate accounts that violate these terms or provide false information.

2.1 Product Listings

Product listings are provided by suppliers and are subject to availability. We strive for accuracy but do not guarantee that product descriptions, pricing, or availability information is error-free.

2.2 Purchase Orders

When you place an order:

• Your order constitutes an offer to purchase
• Orders are subject to acceptance by the supplier
• You will receive a purchase order (PO) confirmation
• The contract is formed when the supplier accepts your order

2.3 Custom Inquiries

For products not listed on the marketplace, you may submit custom inquiries (RFQs). Suppliers may respond with quotes, which you can accept to create a purchase order.

3.1 Pricing

All prices are displayed in the specified currency and exclude applicable taxes, duties, and shipping costs unless otherwise stated. We reserve the right to correct pricing errors.

3.2 Payment Terms

Standard payment terms require:

• 30% Deposit: Due upon order confirmation
• 70% Balance: Due before shipment

Net payment terms (e.g., Net 30) may be available for approved buyers with established credit.

3.3 Payment Methods

We accept:

• Credit/debit cards
• Wire transfers
• ACH transfers
• Cryptocurrency (for international transactions)

3.4 Late Payments

Failure to make timely payments may result in:

• Order delays or cancellation
• Late payment fees of 1.5% per month
• Suspension of account privileges
• Legal action to recover outstanding amounts

4.1 Shipping Terms

Shipping terms are specified in each purchase order and may include:

• FOB (Free on Board)
• CIF (Cost, Insurance, and Freight)
• DDP (Delivered Duty Paid)
• EXW (Ex Works)

4.2 Delivery Times

Estimated delivery times are provided by suppliers and are approximate. Delays may occur due to customs, shipping, or other factors beyond our control.

4.3 Risk of Loss

Risk of loss and title pass to you according to the agreed Incoterms. We recommend purchasing shipping insurance for high-value orders.

4.4 Inspection and Acceptance

You must inspect goods upon delivery and report any defects or shortages within 7 days. Failure to report issues within this timeframe may limit your recourse.

5.1 Return Policy

Returns are subject to the supplier's return policy. Generally:

• Defective products may be returned within 30 days
• Custom or made-to-order products are typically non-returnable
• Return shipping costs may be your responsibility
• Products must be in original condition and packaging

5.2 Refunds

Approved refunds will be processed within 14 business days to your original payment method.

6.1 Supplier Warranties

Products are covered by supplier warranties as specified in product listings. We facilitate warranty claims but are not responsible for warranty performance.

6.2 Platform Disclaimer

Our platform is provided "as is" without warranties of any kind. We disclaim all warranties, express or implied, including merchantability and fitness for a particular purpose.

To the maximum extent permitted by law:

• We are not liable for indirect, incidental, or consequential damages
• Our total liability is limited to the amount you paid for the specific transaction
• We are not liable for supplier performance or product quality
• We are not responsible for customs duties, import taxes, or regulatory compliance

As a buyer, you agree to:

• Provide accurate and complete order information
• Make timely payments according to agreed terms
• Comply with all applicable import laws and regulations
• Not resell products in violation of supplier restrictions
• Maintain the confidentiality of proprietary information
• Use the platform only for legitimate business purposes

9.1 Platform Mediation

We offer mediation services to help resolve disputes between buyers and suppliers. Contact our support team to initiate mediation.

9.2 Arbitration

Disputes that cannot be resolved through mediation will be settled through binding arbitration in accordance with the rules of [Arbitration Organization].

We may suspend or terminate your account if you:

• Violate these terms
• Fail to make required payments
• Engage in fraudulent activity
• Provide false information

You may close your account at any time, subject to fulfillment of outstanding orders.

We may update these terms from time to time. Continued use of the platform after changes constitutes acceptance of the new terms.

For questions about these Buyer Terms and Conditions, please contact: